Adjusting this route can sometimes allow PM to function correctly, even on a system that has not Allowed PM. Within the LXi and Flexi software, you have the ability to change the route of PM’s communication.
Choose Yes to complete the process.Īdjust the User Interface Control Setting A message may appear stating that disabling the device will cause it to stop functioning.Right click on the device and select Disable.In the list, look for Bluetooth Radios or Bluetooth Device (in the example below it is Dell Wireless 360 Bluetooth Module).Change the view to either Large or Small Icons if it is in Category View.(In Windows 8, you may need to do a search for Control Panel.) Go to the Start menu and open the Control Panel.If your computer has Bluetooth, follow these steps to turn it off then try the program again. (This option is only suggested on a computer that will not be online, as it could leave your computer vulnerable to viruses and malware.)Īdjustments: The following are suggestions you can try on your computer after you have allowed PM on your computer. If you do not, you can try contacting the provider of your Anti-Virus Program (e.g. McAfee, Norton, AVG) to set it up.Ī final option would be to completely remove the security program/Anti-Virus from your computer. If you know how to configure your firewall/Anti-virus program, do so. The applications you want to allow are App.exe and App2.exe, which are located in the Signwarehouse Production Suite folder. Note: Due to the variety of anti-virus programs, along with the fact that it is 3rd party software, SignWarehouse Support does not have the ability to walk you though configuring your Anti-virus program. If your computer has security programs/anti-virus applications, you should be able to configure these to allow Production Manager. SignWarehouse ALWAYS recommends running the design software (LXi or Flexi) on a stand alone, non networked, computer. Note: Due to the complexity of computer networks, it is not possible for SignWarehouse Support to walk you through setting up your network to allow PM. If you have your computer on a network, you have the responsibility to configure it to allow PM. The best working option in this case is to allow PM on the computer you are trying to run it on. Even if PM had been working flawlessly in the past, networks and anti-virus programs automatically update, thus suddenly halting PM from functioning correctly. Have you seen this message? Do you know why it is happening? It is a common issue on computers that are on a network or run security programs/Anti-virus applications.
“Cannot Connect to Production Manager/ Production Manager Time Out”
Here's how you can handle those frustrating Production Manager issues when they pop up. The following are possible issues along with solutions for PM. Also, computers that run a network can experience issues because PM not being granted permission on the network. Thus, it is a possibility that if your computer has a firewall and/or Anti-virus/security program, it could interfere with the functions of PM. While PM does not go online to communicate with your cutter, it uses the same channel as an online connection (TCP/IP) to send data to your cutter. You also select your drivers, and choose which machine you are sending to through PM. Production Manager (PM for short) must be open in order to send a job to your cutter. Production Manager is the translator between the designing part of your software and your cutter. For a designer, sign maker, hobbyist, new or old pro, or dabbler, there are few roadblocks that equal frustrating Production Manager issues.